Lisa Ashton shares how Netserve gives her community magazine business dependable IT support, peace of mind, and more time to focus on what matters.
“It frees up your mind and your time to actually focus on things that’s going to make your business work.”
Lisa Ashton runs Network Magazines, a local publisher of community magazines. As a relatively small business that had only been operating for around a year, Lisa was focused on building the company and making it work in her local community.
Running a growing business without reliable IT support
When Lisa first started Network Magazines, she didn’t think she needed outside IT support. Like many small-business owners, she was prepared to handle things herself and only bring in help when something went wrong.
But technical problems have a way of appearing at the worst possible time. A broken computer or an issue Lisa couldn’t solve herself could quickly take her away from the work that actually moved the business forward. Even when nothing was going wrong, not having anyone to call created an underlying worry.
Finding dependable support with Netserve
A chance meeting with Will and Jordan introduced Lisa to Netserve. She decided to give the service a try, and quickly found that having a trusted IT team available made a meaningful difference.
Netserve became a reliable point of contact whenever Lisa needed help. Whether she had a computer problem or simply couldn’t work out how to do something, she knew the team was there at the end of the phone. The support was easy to access, and Lisa found everyone at Netserve friendly and straightforward to work with.
“I don’t have to worry now if my computer breaks or I’ve got something that I can’t do. They’re always there for me just on the end of the phone.”
More time, less worry, and peace of mind
The biggest change for Lisa has been the freedom to focus on her business instead of worrying about IT. She doesn’t always need to contact Netserve, but knowing that help is available whenever she does need it gives her valuable peace of mind.
For a small business, that reassurance is worth far more than simply fixing technical issues. It means Lisa can spend more of her time and energy on Network Magazines, confident that she has a supportive team behind her when something goes wrong.
“It’s one of the best things I’ve done for my business, to be honest, because those things in your business that you just don’t have to think about, it frees up your mind and your time to actually focus on things that’s going to make your business work.”
Lisa now sees Netserve as an essential part of running her business – and says she wouldn’t go back to working without that support.
