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IT Efficiency Report

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You're 4 minutes away from your custom-made IT efficiency report...
Are you unknowingly wasting time, money & resouces? Could your systems or backups be your biggest business threat? Or would you like to compare our ideas and solutions to your existing IT support providers? After you've taken the time to complete this short questionnaire on your current IT set up, we will send you a report with recommendations to make your IT systems more efficient.
How your IT efficiency report works
1) You complete the next few pages via multi choice questions
2) Will Bellows, Technical Director at Netserve will spend 2 hours creating a no obligation, digital efficiency report on your entire business IT setup - worth £130!
Name*
First Company Name

Questions on your Server, Desktop & Laptop health
In this section, we will ask you a few questions - answer as many as you can but don't worry if you're not sure.
Are your machines setup with automated patching?
- Yes
- No
- Not Sure
Do all your machines have anti-virus?
- Yes
- No
- Not Sure
Are any of your Windows machine's operating systems older than Windows 10?
- Yes
- No
- Not Sure
Do any of your staff use a Mac machine?
- Yes
- No
- Not Sure
Approximately how many PCs, Laptops, or Macs do you have?
How many physical servers do your have?

Questions on Emails, Remote Workers & Communications
What type of email mailboxes do you use?
- Office 365
- IMAP / POP
- Other type of mailbox
- Not sure where our emails are hosted
Does anyone in your company complain of excess spam emails?
- Yes
- No
- Sometimes
Have you or any of your staff members clicked on a malicious link within an email in the past?
- Yes
- No
- Not Sure
Do you have a policy in place for cyber security and password protection?
- Yes
- No
- Not Sure I Need This
Would you be interested in checking if any of your staff's credentials have been leaked in a data breach?
- Yes
- No
- Not Sure What This Is
If you do have staff working from home, are they happy with the way it works?
- Yes
- No
- Not Sure
Can staff take their work phones home with them (or make calls from an app as if they were in the office)?
- Yes
- No
- Not Sure
- Would like them to be able to
If you do have remote workers, approx how many people work from home?

Networks, WiFi & Internet Performance
Have you ever noticed poor WIFI or any blackspots in your building?
- Yes
- No
- Not Sure
If a client or guest visits your premises, do they use your WIFI?
- Yes
- No
- Not Sure
Do you have messy networks cables that could do with a tidy up?
- Yes - could do with a bit of TLC
- No - our wires are nice and tidy
- Not Sure
- We don't have network cables here
Is your internet slow, or do you experience random drop outs?
- Yes
- No
- Not Sure
What kind of router do you use?
Do you have any other offices?

Business Continuity
If a disaster happens, and you are forced to work from home, could you still operate your business?
- Yes - we can fully operate from home
- No - we would have difficulty operating
- Partly - some things work, not everything
If your internet fails, do you have a backup plan to stay online?
- Yes - we have means of getting online
- No - if the internet goes we're stuck
- Doesn't matter if we go offline
Can you take your work phones home?
- Yes
- No
- Don't need to
How do you manage your printers?
- We own/lease these with no support contract
- We own/lease these with a support contract
- We are interested in a printing support contract
- No printers used

Cyber and Data Security / Backups
Are your devices (particularly laptops) encrypted?
- Yes - encryption enabled on all devices
- Some devices that leave the office are
- Not sure if we need it
Do you have a data backup in place?
- Yes - all essential systems backed up
- No - we don't have and/or require backups
- Not sure
Are your data backups regularly monitored to make sure they are working?
- Yes - a member of staff checks them
- Yes - our IT support company checks them
- No - we don't have and/or require backups
- Not sure
Do you restrict internet access to staff?
- Yes - certain things online are blocked
- No - we don't restrict the internet
- Not sure
- Interested in this

Current IT Support
Who currently looks after your IT systems?
- You
- A member of staff
- An outsourced IT support company
- No one at the moment
Tick any options you relate with IT and your business (you can choose more than one):
- Happy with current IT support
- Worried current IT support is too expensive
- Locked into a long contract
- Poor IT response time from current IT support
- Internal staff too involved troubleshooting
- No current IT support in place

Nearly done! How can we get your report to you?
Please provide your email and telephone number. Will may be in touch to clarify any questions too.
Email*
Phone

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Hampshire Office

Netserve LTD, Unit 23,
Loveridge Trading Estate,
Southbrook Road
Southampton,
Hampshire SO15 1GQ
Dorset Office

Netserve LTD, Basepoint Business Centre,
15 Jubilee Close, Weymouth
Dorset DT4 7BS

Contact Numbers

Southampton: 02380 000 999
Weymouth: 01305 300 555
Winchester: 01962 602 602
Fareham: 01329 800 500
Romsey: 01794 841 841
Opening Hours

Office Opening Hours
Monday – Friday 09:00 – 17:30
Telephone Support 24 Hours

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