IT Support in Southampton

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Southampton IT Services

We’re Netserve, Southampton’s IT support specialists who go above and beyond for every client. Whether you’re looking to outsource IT support to the experts, expand your infrastructure, or make use of the Microsoft 365 suite, we’re the choice for you.

Established in 2003, we are based in Southampton City Centre and currently work with leading businesses across a variety of different sectors who want fast, friendly and effective IT support.

With hundreds of happy customers, we’re chosen by business owners who want reliability, expertise and future-proofed systems – all at a competitive price.

Outsourced IT Support Southampton

Running a business gives you enough to think about. Wouldn’t life be easier if you could guarantee your IT would work when you needed it to? Netserve IT support in Southampton lets you focus on what you do best, whilst we take care of everything to do with your IT.

It’s our job to ensure that businesses can utilise IT and work at their best, without exception. Minimise downtime and lost productivity, whilst benefitting from a friendly team of experts that are ready to help should you encounter a problem.

Changing IT Support Provider

Changing from your current IT support provider may seem like a big deal. But, we’ll make it simple.

We take time to learn about your business, auditing the equipment, services and technology you use. Then, work with your previous IT provider, requesting all the previous documents and starting the handover process.

Ongoing reviews are a vital part of our work with you. After taking control of your IT, we regularly review your systems to ensure they match your needs and to maintain or improve your infrastructure when needed.

Change IT Providers

The IT Services We Offer in Southampton

Business IT Support

When you invest in technology, you need it to work. We keep businesses working at high speeds, not being let down by their tech. Our business IT support packages let you focus on delivering your services, without delay, or disruption and with the comfort of a friendly expert just a phone call away.

You’ll save valuable time and money by leaving your IT concerns to our team. We even offer a FREE site survey and advice on how we can make your office run more smoothly.

Discover our business IT support

Managed Backups

Keeping your data safe is more important than ever – and backups provide a failsafe, should the worst happen. They are your main protection from cyber threats, accidents and technical mishaps.

We mix on-premises hardware with GDPR-compliant cloud backup solutions to keep your business protected. We don’t just sell off-the-shelf products. Our managed backups service is built specifically for your business, with our own technology that can create ransomware-proof backup devices.

Protect your data

Cyber Security

With so many digital threats, protection can feel like it’s impossible to find. But our team build bespoke cyber security systems that help businesses function at their best, with minimised risk.

As Cyber Security Essentials experts, we’ve helped countless businesses work more comfortably, with a tailored security and firewall system working around the clock to protect their tech, business and staff.

Our cyber security and IT support includes (but is not limited to) cyber auditing, anti-virus, email filtering, firewall and patch management, password policies and on-site staff training.

Protect your business

Microsoft 365

The Microsoft 365 ecosystem is powering businesses across the world. With a suite of apps that improve productivity, efficiency and keep your team connected, it’s essential for any modern growing business.

Netserve is a Microsoft Silver Partner and knowledgeable reseller, having migrated hundreds of clients to the 365 world. Whether you’re using Microsoft Teams but nothing else, or want to take your first dip into Microsoft’s advanced IT infrastructure, we’re here to help.

With our local IT support, you can utilise industry-leading applications and software whilst still having a friendly expert just down the road. We never outsource our migrations to third-party providers, and all work is carried out by our friendly in-house team of technicians.

Upgrade your technology

Server Management

Rely on a server system to keep your team working? Let us ensure there are no unexpected bumps in the road that cost you time and money.

Our extensive knowledge and state-of-the-art remote management tools ensure your servers are kept in the best condition and maintain operation. If your business experiences a server outage, we respond with onsite presence immediately.

If you need on-premises, cloud, or hybrid server setup options, we can help. Our server management service minimises downtime, strengthens your systems and ensures your servers meet the requirements of your business. Paired with our business IT support in Southampton, your systems are protected.

Optimise your server infrastructure

Our Southampton office

Netserve LTD, Unit 23,
Loveridge Trading Estate,
Southbrook Road,
Hampshire
SO15 1GQ

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PHONE US NOW ON
02380 000 999

EMAIL US NOW ON
[email protected]

Co-Managed IT Support

Need just one of our services? Or some support for an internal team? We can help.

Our co-managed IT support solution is flexible and designed to work around your existing IT team. The Netserve team will seamlessly integrate with your existing IT team, allowing your internal IT department to focus on strategic IT tasks and projects.

This is an ideal solution for businesses that need a long-term specialist partner without growing their team internally. As a result, they benefit from a cost-effective solution that is easily scalable, up or down.

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Why use Net-Serve

Changing from your current IT support provider may seem like a big deal. But, we’ll make it simple.

We take time to learn about your business, auditing the equipment, services and technology you use. Then, work with your previous IT provider, requesting all the previous documents and starting the handover process.

Ongoing reviews are a vital part of our work with you. After taking control of your IT, we regularly review your systems to ensure they match your needs and to maintain or improve your infrastructure when needed.

FAQs

Frequently Asked Questions

Why should I work with Netserve?

Netserve boasts a team of dependable and proficient professionals specialising in networking, cybersecurity, cloud services, and more. Our focus extends beyond efficiently supporting your employees and their technical issues; we also craft tailored solutions to optimise your IT infrastructure.

Do you offer 24/7 IT support?

While our standard office hours are Monday to Friday from 08:00 to 17:30, we take pride in providing flexible and reliable out-of-hours support. Our phone lines are operational 24/7, ensuring uninterrupted support regardless of your business hours.

How is Netserve different to other IT support providers in Southampton?

We believe that our commitment to on-site visits distinguishes us from competitors who prefer to rely on their remote helpdesks. Visiting you allows us to evaluate your current infrastructure and complete bespoke installations.

We also believe that connecting with our valued clients face-to-face fosters meaningful and long-lasting business relationships. Customer satisfaction is at our core, and ensuring we are responsive to your needs is our primary focus.

Which areas of Hampshire do you provide support to?

We offer onsite support to businesses throughout Hampshire, as well as the surrounding counties such as Dorset, Surrey, Sussex, Berkshire, London, and other regions further afield.

Additionally, we provide remote support to our global clientele based in areas such as South Africa, Singapore, Poland, France, Spain, Greece, and the Netherlands.

Can you help me migrate from my current IT provider?

We understand the importance of a smooth transition and are here to ensure the process is seamless and efficient.

Our specialist onboarding team are committed to making this transition as easy and pain-free as possible for you.

Based on an initial consultation and assessment that evaluates your existing infrastructure, applications, and It processes to identify the full scope of what needs to be migrated.

We will then create a detailed migration plan that outlines timeframes, key deliverables, and any costs involved. We will also highlight any potential risks or downtime and develop strategies to mitigate these.

After the migration, we provide continuous monitoring and support to promptly address any issues. We also perform regular service review meetings and proactive maintenance to keep your IT infrastructure reliable and efficient.

What if we have an in-house IT support staff?

If you have an in-house IT support team, we appreciate the importance of working collaboratively with them.

Here’s how we can support your in-house staff:

Collaboration: We work closely with your in-house team to understand your current systems and processes.

Knowledge Transfer: We provide detailed documentation and training to ensure your staff are prepared to manage the new environment effectively.

Ongoing Support: Our team offers continuous support to assist your in-house IT staff with any questions or issues that may arise, ensuring a smooth transition and optimal performance.

How do I get started?

We offer a free onsite consultation where we will visit your premises and sit down with you to discuss your current issues and how we can help.

Click here or call 02380 000 999 to get in touch!

Contact Netserve

Need IT support in Southampton?

Call us Today at 02380 000 999 for a FREE onsite – no-obligation meeting to discuss any IT requirements you may need.

Expert IT Support in Hampshire, Dorset and beyond.

Hampshire Office
02380 000 999

Dorset Office
01305 300 555

Support Email
[email protected]

Contact Us

IT Support Southampton

Business IT Support
Managed Backups

Managed Backups
Cybersecurity

Cybersecurity
Microsoft 365

Microsoft 365
Server Management

Server Management