A few reasons why to choose Netserve LTD as your source for IT support…
We are your local IT support company.
Supporting Hampshire based clients and their subsidiary offices based in and around the world. Delivering fast onsite and remote computer support from our office based in Southampton.
We offer a smooth transition of services.
Let Netserve LTD manage the transition of services from your existing IT supplier. We have over 16 years’ experience working with small businesses who decided to move from their previous IT supplier because they were dissatisfied with substandard support levels and poor customer service.
We offer first class customer service.
What makes us difference from other local IT support companies is that we are dedicated to delivering customer satisfaction, this is the main reason companies are switching to us as we have a proven track record of great customer service.
We are recommended, vetted and monitored on Checkatrade.com
We offer value for money.
We are confident that we provide the best value small business IT support service in Hampshire.
We provide support on either an Ad-Hoc basis or a Monthly Support Contract (SLA). Depending on how often you think you may need some assistance we will point you in the right direction.
We wont tie you into long-term contracts.
All are monthly support contracts are on a rolling 30 day basis. You will not be required to sign any long-term agreements.
We build long-term relationships.
Long-term relationships with our clients are achieved not by long-term contractual commitments, but through delivering a consistently high level of service. The high percentage of clients we obtain via existing client referrals is testament to our personal approach and high customer service standards.
We employ clever people.
- A high quality service can only be delivered by high calibre staff
- All our staff have been highly trained with the necessary qualifications to be able to work to the high standard we provide
We train our staff.
We invest in staff training in order to sustain our high service levels and continue developing technologies for the future.
We don’t like keeping people waiting.
- We don’t use automated phone systems
- Every call and email is answered promptly by an IT technician
- We guarantee work will commence on any IT issues within the agreed timeframe
- Our location in Hampshire ensures onsite support is prompt and on time