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So far Matt has created 35 blog entries.

Who Can See What Your AI Note-Taker Records?

AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor's servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never use it for training, while others store it on their own servers and may use it to improve their AI. Some also auto-join meetings from your calendar without anyone pressing record. Before you let one into a client or staff meeting, it's worth knowing where the recording goes and getting everyone's consent.

By |2026-08-03T15:50:46+01:006 August 2026|Business IT Tips|0 Comments

QR Code Scams: What They Are and How to Protect Your Business

A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually moves the victim onto a personal phone that sits outside the company's security. Microsoft reported a 146% rise in QR code phishing during the first quarter of 2026.

By |2026-08-03T14:01:49+01:003 August 2026|Cybersecurity|0 Comments

Netserve’s Jack Williams Completes the Southampton Marathon and Raises £561 for Charity

At Netserve, we’re incredibly proud to celebrate an amazing achievement by our Head of Service Desk, Jack Williams, who has successfully completed the Southampton Marathon while raising money for an incredible cause.

By |2026-05-21T10:18:30+01:0021 May 2026|Company News|Comments Off on Netserve’s Jack Williams Completes the Southampton Marathon and Raises £561 for Charity

Supporting Something That Truly Matters: “Bob’s Full Circle” at the BBC Gardeners’ World Spring Fair

Netserve is proud to sponsor “Bob’s Full Circle” at the BBC Gardeners’ World Spring Fair, a powerful garden supporting Oakhaven Hospice. Discover the story behind the design, its message of resilience and community, and why this partnership matters.

By |2026-04-28T14:31:52+01:0028 April 2026|Company News|Comments Off on Supporting Something That Truly Matters: “Bob’s Full Circle” at the BBC Gardeners’ World Spring Fair

The hidden danger of “poisoned” AI searches

We all love how much time AI saves us, but we are starting to trust its answers a little too much. Cybercriminals are now hiding invisible, malicious instructions on websites and inside PDFs to intentionally "poison" the answers your AI generates. In today’s email, I’m showing you why you need to stop blindly trusting AI links and how to protect your team from "hallucinated" phishing attacks.

By |2026-04-14T11:35:07+01:002 April 2026|Tech for Humans|Comments Off on The hidden danger of “poisoned” AI searches

Netserve Raises £2,980 for Minstead Trust

Netserve is proud to have raised £2,980.14 for Minstead Trust, supporting their mission to help individuals with learning disabilities and autism live more independent and fulfilling lives. This achievement reflects a fantastic team effort and our ongoing commitment to giving back to the community.

By |2026-03-31T09:23:18+01:0031 March 2026|Company News|Comments Off on Netserve Raises £2,980 for Minstead Trust

How to stop leaking private data by accident

We all worry about hackers breaking in, but we rarely worry about what we are sending out. Every day, business owners accidentally email sensitive internal data to clients and competitors. The files you send often contain a layer of invisible data that reveals more than you realise.

By |2026-04-14T11:45:04+01:002 March 2026|Tech for Humans|Comments Off on How to stop leaking private data by accident

How to Stop Wasting Money on Microsoft 365 Copilot Licences (and Save on IT Spend)

Many businesses overspend on Microsoft 365 Copilot licences they don’t use. Learn how to audit usage, optimise licences and improve adoption — saving money and boosting productivity.

By |2026-01-19T10:41:49+00:0019 January 2026|Microsoft 365 & Cloud|Comments Off on How to Stop Wasting Money on Microsoft 365 Copilot Licences (and Save on IT Spend)

Real-World Cyber Incident: Why Detection & Response Matter

A real-world security incident stopped in its tracks highlights how today’s cyber attacks operate quietly, evade traditional antivirus, and rely on speed and stealth. Here’s why detection and response matter more than ever.

By |2026-01-06T11:14:04+00:006 January 2026|Cybersecurity|Comments Off on Real-World Cyber Incident: Why Detection & Response Matter

The Smarter Way to Vet Your SaaS Integrations

Every new SaaS integration creates a bridge into your business data, and potentially into your wider network. While new tools promise efficiency and productivity, installing them without proper vetting can expose your organisation to serious security, compliance, and legal risks. This article outlines a practical, repeatable five-step framework to help businesses confidently assess SaaS integrations, reduce third-party risk, and build a more secure digital ecosystem before they connect another tool.

By |2025-12-16T10:05:13+00:0031 December 2025|Cybersecurity|Comments Off on The Smarter Way to Vet Your SaaS Integrations
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