What AI services do you offer, and is it secure?
We provide a fully managed, secure AI workspace that gives [...]
Can you help us achieve Cyber Essentials certification?
Yes! We have extensive experience with both Cyber Essentials and [...]
What contract options do you offer?
We offer flexible contract terms ranging from 12 to 36 [...]
What are your support hours, and what happens if something goes wrong outside of them?
Our standard support hours cover Monday to Friday, with extended [...]
How quickly will you respond when I get in touch?
If you call us, you'll speak to someone straight away [...]
What if I have more than one web domain?
For tools that secure your business web domain(s), if you [...]
What do I need to do to keep my Mac devices supported and monitored?
When we onboard your Mac devices, we install and configure [...]
Will Netserve cancel my old services after a migration?
We’ll always guide you on the right time to cancel [...]
Why is there an onboarding fee for new devices?
Setting up a new computer involves structured engineering work carried [...]
What happens if a device develops a hardware fault?
If hardware has been supplied by Netserve and is within [...]